SiteSaviourPrivacy policy
Last updated: September 7, 2026
This policy explains how SiteSaviour processes information when a Shopify merchant installs or uses the app.
Information we process
- Shopify store identity, primary storefront URL, and timezone for authentication, tenant separation, and monitoring.
- Public storefront URLs selected for monitoring and technical results such as response status, response time, content fingerprints, and external script hostnames.
- Issue history, storefront change history, monitoring preferences, and an optional notification email entered by the merchant.
- Authorized store staff session information used only to authenticate access to the embedded app.
Information we do not collect for monitoring
SiteSaviour does not need customer names, addresses, order details, payment information, or passwords. It does not place test orders, edit themes, sell personal information, or use merchant data for advertising.
How information is used
Information is used only to check merchant-selected public storefront pages, establish healthy baselines, detect availability or display problems, group incidents, explain likely causes, send enabled alerts, and maintain service security.
Service providers
Shopify provides merchant authentication and authorized store context. Application and database infrastructure may be hosted by Render. If email alerts are enabled, Resend processes the destination address and alert content. We do not sell merchant data.
Security and retention
Data is transmitted over HTTPS and each record is isolated by Shopify store. Access sessions are removed after uninstall. Store records are deleted when Shopify sends its required shop-redaction request, except where retention is required by law or to resolve a security incident.
Your choices
Merchants can pause monitors, mute alerts, change notification settings, or uninstall SiteSaviour from Shopify Admin. For an access, correction, or deletion request, contact support. We may need to verify the requesting store.
Contact
Email: stocksaviour.support@gmail.com
Never send passwords, verification codes, customer data, or payment details to support.